Repairs

At Simplicity by Nik, we understand that accidents happen, and we want you to enjoy your jewelry for a very long time. That's why we offer free repair services for any broken items. Whether you've lost beads, have a broken clasp, or a tangled chain, we're here to help.

To initiate a repair, simply send us an email notifying us of the issue. Please include the word 'Repair' in the subject line to ensure a prompt response. We recommend mailing your item to us in a padded envelope to protect it during transit (please note that you are responsible for any mailing fees).

Once we receive your item, our expert team will assess the damage and provide you with an estimated repair time via email. We understand the importance of keeping you informed throughout the process, so you'll receive regular updates on the status of your repair.

Once your item is repaired, we'll send you another email to let you know that it's on its way back to you. For added convenience, we'll also provide you with a tracking number so you can easily monitor the progress of your package.

Our goal is to ensure that your jewelry is restored to its original beauty and that you can continue to enjoy it for years to come. We take pride in our craftsmanship and attention to detail, so you can trust that your repaired item will be returned to you in excellent condition.

Should you have any questions or concerns about our repair services, please don't hesitate to reach out to our customer support team. We're here to assist you and make the repair process as seamless as possible.

Thank you for choosing Simplicity by Nik. We look forward to helping you keep your jewelry looking its best.